The following is a copy of the T-23-03 Consumer Letter issued on 8/29/2023. Vehicles affected by this stop ride will receive notification by mail to the address the vehicle is registered to.
Dear Slingshot Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Polaris has decided that a defect which relates to motor vehicle safety exists in 2022-2023 Slingshot vehicles. Our records show you have purchased an affected vehicle.
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Polaris has decided that a defect which relates to motor vehicle safety exists in 2022-2023 Slingshot vehicles. Our records show you have purchased an affected vehicle.
The reason for this notice:
Polaris has determined that on some Model Year 2022 and 2023 Slingshot S, SL, SLR, and R vehicles, the alternator may have been improperly manufactured by the supplier and may crack and separate during operation, posing a fire hazard and risk of serious injury.
What you should do:
Contact your authorized Polaris dealer to schedule an appointment to have the repairs performed. Do not attempt repairs yourself. Repairs must be done only by an authorized Polaris dealer. This repair should take approximately 1 hour. When making contact with your dealer, discuss parts availability, their schedule and how long they will need to keep your vehicle.
What your dealership will do:
To address this concern, Polaris has authorized your dealer to install a new alternator. This work will be performed by your dealer at no cost to you.
This notice was mailed to you according to our most current registration information. If you no longer own this vehicle, or if some of the contact information in this notice is incorrect, please contact your dealer to complete a transfer of ownership. Federal law requires that any vehicle lessor receiving this notice must forward a copy of this notice to the lessee within 10 working days after the day on which the notice is received.
If you need assistance contacting or locating a Slingshot dealer, or if you have questions your Slingshot dealer is not able to address, contact our Polaris Owner Connections Department at 1-855-863-2284, or go to https://slingshot.polaris.com/en-us/self-help/.
If you previously paid for repair(s) to your vehicle for this specific condition prior to receiving this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information regarding obtaining reimbursement please contact your Slingshot dealer or Polaris Owner Connections Department using the contact information above.
If you believe that the Slingshot Division of Polaris Inc. has failed to remedy this defect without charge or is unable to do so within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE., Washington, D.C. 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or on the web go to www.safercar.gov.
We apologize for this inconvenience and assure you that we are committed to customer satisfaction and providing world-class products for riders to enjoy.
Sincerely,
Polaris On-Road Vehicles
For the latest updates to this safety recall, or to check if your vehicle is part of another safety recall, or go to www.polaris.com/en-us/on-road-recalls/.
