Shipping Methods and Cut-Off Times
Are you wondering how long it will take for your order to arrive in the mail? Polaris offers two shipping levels for most products on our website:
- Standard: Ship via UPS Ground, these orders can take up to five business days to be delivered.
- Expedited: Ship via UPS 2nd Day Air, these orders can take up to two business days to be delivered.
All orders submitted by 12 p.m. Central Standard Time Monday through Friday usually will ship same day. Orders received after 12 p.m. CST usually will ship on the following business day. Payment errors and holidays may delay shipping time. Shipping is provided via UPS and final delivery may be via the United State Postal Service in some regions.
Once your order ships, we'll send you a shipping notification email, which will include a tracking number that allows you to track your package on the carrier's website. You can also check the progress of your order by vising the "Check Your Order Status" section of our website.
In the "Check Your Order Status" section, enter the email address used to place your order and the order number received in your confirmation email.
Our store currently only ships to U.S. and Canada addresses, including Alaska and Hawaii. Unfortunately, we cannot ship to P.O. boxes, APO/FPO/DPO addresses, or international addresses. We apologize for the inconvenience.
Shipping Oversized Items
If an item offered on the site is too large to be delivered via UPS, it will need to be shipped via a regional freight carrier. Oversized items will note "LTL" shipping on the product page, as shown below. Some common examples of items shipped via LTL freight are windshields, doors, and some roofs.
Items shipped via LTL cannot ship with expedited shipping. LTL deliveries require advanced scheduling with the freight carrier. The freight carrier will reach out to you via the phone number used on your order to schedule an appointment for delivery and require a release signature upon delivery. It may take three to five business days after the product ships for the carrier to contact you.